Companies Using AI to Drive Better
Customer Engagement and Conversation Outcomes
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WEBINAR REGISTRATION
From SMS to Rich Conversations: Exploring RBM in Debt Collection
How to Successfully Marry Traditional
& Digital Channels in Debt Collection
Real-World Strategies to Improve Contact Rates and Optimise Agent Time
May 28th at 11am (GMT)
45 mins
The move from traditional SMS to Rich Business Messaging (RBM) — and why it’s a big deal for debt collection and business communication. From richer content and better engagement to improved security and cost-effectiveness, this episode breaks down the real-world impact of RBM and why it's something every business should be thinking about.
Podcast