Companies Using AI to Drive Better 
Customer Engagement and Conversation Outcomes

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From SMS to Rich Conversations: Exploring RBM in Debt Collection

How to Successfully Marry Traditional 
& Digital Channels in Debt Collection

Real-World Strategies to Improve Contact Rates and Optimise Agent Time

May 28th at 11am (GMT)
45 mins

The move from traditional SMS to Rich Business Messaging (RBM) — and why it’s a big deal for debt collection and business communication.  From richer content and better engagement to improved security and cost-effectiveness, this episode breaks down the real-world impact of RBM and why it's something every business should be thinking about.

Podcast